Privacy Policy of Funscape World W.L.L

Funscape World W.L.L is incorporated in the Kingdom of Bahrain. Funscape World consists of four different zones; Adventure Zone, Play Zone, Sports Zone, and Ice Zone. This policy describes how Funscape World collects, processes use, and disclose your personal information as a data controller when you contact us, use our services, or interact with our platforms including websites and mobile apps (together “Platforms”).

What This Policy Covers

We are committed to adopting the highest standards when it comes to how we collect, use, and protect your personal information, and have accordingly developed this privacy policy (the “Policy”), which:
This Policy applies if you use our services (referred to in this Policy as “our Services”). Using our Services means:
This Policy also applies if you contact us, or we contact you about our Services.

PERSONAL INFORMATION WE COLLECT

When you register for our services, we may collect:
When you shop with us online, browse our websites, use our Mobile Apps, or connect to Wi-Fi networks we provide, we may collect:
Saved Credit Card:
We do not keep your credit card number in our database after the initial authorization. While your bank approves your payment, your credit card number is substituted with a “token” number after authorization. Your actual credit card is not stored in our database. Magic Planet uses this “token” to reconcile your account. Most importantly this “token” cannot be used or reverse engineering by Hackers to obtain your real credit card number.
When you use any of our loyalty program(s) to shop with us, we may collect:
When you contact us or we contact you or you take part in promotions, competitions, surveys, or questionnaires about our Services, we may collect:
Other sources of personal information
We may also use personal information from other sources, such as specialist companies that supply information, online media channels, our partners, and public registers. We may collect the following types of personal information about you from other sources: contact details, credit history, purchases, interests, preferences, or other types of publicly available information. This other personal information helps us to:
If you choose not to provide your personal information to be used in accordance with this Policy, you will still be able to visit our Platforms, but you may not be able to access certain options, products, or services, and in some cases, we may not be able to fulfil a service you request.

WHY AND HOW WE USE YOUR PERSONAL INFORMATION

Make our Services available to you
We use your personal information to provide the services you have requested, including:
This is so we can provide the services to you in line with our contractual obligations to you.
Personalize your experience
We may use your personal information to personalize the marketing messages we send to you and to make them more relevant and interesting, as this is in our legitimate business interests. Where necessary we will obtain your consent first. We may use your personal information for this purpose in the following ways:
Contact and interact with you
We may use your personal information when we communicate with you, in order to:
It is in our legitimate business interests that we can provide you with appropriate responses and provide you with a notice about our services.
Manage and improve our day-to-day operations
We analyze information about how you use our services to:
It is in our legitimate business interests to use the information provided to us for this purpose, so we can understand any issues with our services to improve it.

SHARING PERSONAL INFORMATION WITH OTHER ORGANISATIONS

We may share personal information with other organizations in the following circumstances:

HOW WE PROTECT PERSONAL INFORMATION

We maintain physical, technical, and organizational safeguards to secure your personal information from unauthorized access, use, alteration, and destruction. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

SOCIAL MEDIA

We operate channels, pages, and accounts on some social media sites to inform, assist and engage with customers. We monitor and record comments and posts made on these channels about us so that we can improve our services.

Funscape World W.L.L. is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves or any information posted on them by third parties.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies, such as tags and pixels (“Cookies”), to personalize and improve your customer experience as you use our Websites and Mobile Apps and to provide you with relevant online advertising. Cookies are small data files that allow a website or Mobile App to collect and store a range of data on your desktop computer, laptop, or mobile device.

Cookies help us to provide important features and functionality on our Websites and Mobile Apps, and we use them to improve your customer experience. For example, we use Cookies to do the following:

Improve the way our Websites and Mobile Apps work

Cookies allow us to improve the way our Websites and Mobile Apps work so that we can personalize your experience and allow you to use many of their useful features.

For example, we use Cookies so we can remember your preferences and the contents of your shopping basket when you return to our Websites and Mobile Apps.

Improve the performance of our Websites and Mobile Apps

Cookies can help us to understand how our Websites and Mobile Apps are being used, for example, by telling us if you get error messages as you browse. These Cookies collect data that is mostly aggregated and anonymous.

Deliver relevant online advertising
We use Cookies to help us deliver online advertising that we believe is most relevant to you on our websites and other organizations’ websites.
Measuring the effectiveness of our marketing communications, including online advertising
Cookies can tell us if you have seen a specific advert, and how long it has been since you have seen it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert.
Your choices when it comes to Cookies

You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or another device.

Once you have given us your consent to the use of cookies, we shall store cookies on your computer or device. If you wish to withdraw your consent at any time, you will need to delete our cookies using your internet browser settings.

AGGREGATE DATA, DATA ANALYTICS, AND SOCIAL MEDIA FUNCTIONALITY

We may aggregate personal information and remove any identifying elements to analyze patterns and improve our marketing and promotional efforts, analyze Platform use, improve our content and product offerings, and customize our Platforms’ content, layout, products, and services, and we may appoint third parties to do this on our behalf, as set out above.

We gather certain usage information like the number and frequency of visitors to our Platforms. This information may include which webpage you just came from, which webpage you next go to, what browser you are using, your device, and your IP address. We only use such data in the aggregate. This collective data helps us to determine how much our customers use parts of our Platforms, and do research on our user’s demographics, interests, and behavior to better understand and serve you.

YOUR RIGHTS

You have the right to see or access the personal information we hold about you. To receive a copy, please write to the Funscape Office, Building#147, Road# 6902, Block# 269, Dillmunia Island, Kingdom of Bahrain. You can also email us at info@funscape.bh.
In addition, you have certain rights regarding your personal information, subject to local law. These include the following rights:

PRIVACY CONCERNS

If you have any concerns about our compliance with applicable privacy laws or this Privacy Policy, please write Funscape Office, Building#147, Road# 6902, Block# 269, Dillmunia Island, Kingdom of Bahrain. You can also email us at info@funscape.bh.We will endeavor to respond to your concerns as soon as possible.

LINKS

Our websites or Mobile Apps may contain links to other websites operated by other organizations that have their own privacy policies. Please make sure you read the terms and conditions and privacy policy carefully before providing any personal information on a website as we do not accept any responsibility or liability for the websites of other organizations.

NOTIFICATION OF CHANGES TO THIS PRIVACY POLICY

We update this Privacy Policy when needed and place updates on our platforms. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you. All changes will become effective when posted unless indicated otherwise. Please review this Privacy Policy periodically for changes.